Get In Touch
We'd love to hear from you
Whether you have a question about our products, a sponsorship enquiry, or just want to talk hockey — we're here and happy to help.
Ways To Reach Us
Pick whatever works best for you
We try to keep things simple. Reach out through any of the channels below and we'll get back to you as quickly as we can.
The best way to reach us for any enquiry — general questions, orders, sponsorship, or anything else.
hello@crowhockey.comResponse Time
We aim to respond to every message within two working days. Sponsorship enquiries may take a little longer.
Within 2 working days
Sponsorship Enquiries
Looking to partner with Crow Hockey? Head to our sponsorship page to apply or learn more before reaching out.
View sponsorship pageFollow Along
Find us on social media
Keep up with new products, community stories, and everything happening in the world of Crow Hockey.
Before You Write
Help us help you faster
The more context you give us upfront, the quicker we can give you a useful response. We read every message personally, so clear and direct is always better.
If your message is about an order, please include your order number. For sponsorship, please use the application form rather than emailing directly.
Your name and contact details
A clear subject or reason for getting in touch
Order number if relevant
As much useful context as possible
Common Questions
Things we get asked most often
Before getting in touch, it's worth checking whether your question is covered here. We'll always be happy to help, but this might save you some time.
01
Where is my order?
Once your order has shipped you'll receive a tracking link via email. If you haven't received one, check your spam folder or contact us with your order number.
02
Can I return or exchange an item?
Yes. Please email us with your order number and the reason for your return and we'll walk you through the process.
03
Do you offer sponsorship?
We do. Head to our sponsorship page to read about the programme and submit an application. Please don't email sponsorship requests directly.
04
Do you ship internationally?
Yes, we ship to a range of countries. Shipping costs and timelines vary depending on your location and will be shown at checkout.
05
I have a wholesale or trade enquiry.
Drop us an email at hello@crowhockey.com with your business details and what you're looking for and we'll take it from there.